Privacy Policy

Privacy And Personal Data Protection Policy of ZONER software a.s. ("ZONER")

This policy applies for the web pages in the ZONER domain, registered to and administered by ZONER. ZONER is not responsible for the behavior of operators of web pages that have the same name or domain, but which are not registered to ZONER.

ZONER recognizes the need to protect the personal data of all visitors to its web pages. ZONER confirms that its behavior is in harmony with both the Privacy Act of its home country, the Czech Republic (Act no. 101/200 Sb) and, more broadly, the generally recognized principles of privacy and personal data protection. ZONER collects and retains only 1) data that is needed to maintain the quality of ZONER products and services on the highest possible level and 2) data that is essential for offering support needed by users of ZONER products and services.

Automatically Collected Data Related to ZONER Webpage Visits

This type of data does not include personal data regarding the page visitor. Instead, it includes data identifying his or her internet address and geographical region (IP address), time and date of the visit, length of time spent on the ZONER pages, list of subpages visited within the ZONER pages, list of pages/phrases/files searched for on the ZONER pages, web browser used, operating system used, and monitor settings used. The data obtained is used for optimizing ZONER's web presence.

Personal Data Provided by Visitor to ZONER Web Pages

"Personal data" below means data relating to a particular person, that is, a person who can be identified directly or indirectly. ZONER acquires only such data as must be available in order to perform the activities listed in this Policy.

Who May Access Personal Data; Personal Data Security

ZONER takes due care to ensure that the types of data mentioned in this Policy are available only to those employees of ZONER who must have access to it for activities (e.g. support) to the benefit of the person who provided the data to ZONER or to whom the data otherwise relates. “Employee” above means any employee of ZONER, its subsidiaries or branches. ZONER will never provide personal data to third parties without the awareness and agreement of the person to whom said data relates.

Individual processes initiated on a ZONER web page may be continued on the pages of another company when this is essential for their continuation (e.g. completion of a product purchase process via an e-shop, particularly payments via credit card). In such cases, personal data may be shared between ZONER and the company performing such continuation of a process. ZONER takes care to ensure that its business partners treat personal data in a manner in accord with the law and moral principles, but it also recommends that, in cases where data will be shared with a ZONER business partner, the person sharing personal data also familiarizes himself or herself with the personal data policy available on the web page of the given business partner.

The personal data that ZONER acquires is stored on servers that are protected against unauthorized access. Sensitive portions of the ZONER web pages may also be protected via a password defined by the visitor, who takes full responsibility for his or her behavior as regards password security and secure access to such protected areas. Personal data relating to payment via credit card is encrypted using modern techniques that make it impossible for outside parties to steal or abuse it. ZONER cannot take responsibility for unauthorized access to personal data that occurs during data transfers made possible by security failures in non-ZONER software. Such data transfers may take place when data is being delivered outside the structure that is under the exclusive control of ZONER. Thus any person transferring personal data does so at their own risk.

Purposes for Which Personal Data Is Used

Personal data acquired by ZONER is used in connection with activities that lead to outcomes requested by the visitor to the ZONER web pages or achieved in connection with an agreement between ZONER and the visitor. Typical activities include:

• completing orders initiated by the customer via the ZONER web pages
• completing credit card payments via the secure web pages of ZONER or its e-commerce partner
• participation in a ZONER contest or survey
• product registration, for the purpose of offering further support or providing discounted, etc. product upgrades
• communication with a copy of a ZONER product running on a user's computer for the purpose of automatic product updates that improve it or remove program errors
• sending of informational materials (e.g. bulletins/newsletters) containing necessary information and interesting facts related to the visitor's object of interest
• Other appropriate telephone, postal, or e-mail communication

Public Areas of the ZONER Web Pages

Public areas of the ZONER web pages can include for example forums and mailing lists for which the visitor signs up using forms on the ZONER web pages. It is the visitor's decision as to whether or not his or her personal data will be displayed in these public areas in the course of communication with other participants of said public areas.

Changes to Personal Data in the ZONER Archives; Queries and Claims in Connection with Personal Data Protection

Every user may request a change to, or immediate deletion of, his or her record in the personal data database. Such requests should be sent to technical support (support@zoner.com). Any queries regarding personal data protection not answered above can also be answered by contacting technical support.

ZONER reserves the right to change this policy due to changes of legislation, changes to ZONER business policy, or other reasons. These changes will tend towards an increase in the protection of personal data.

This Privacy Policy was originally prepared in the English language. Although ZONER may provide one or more translations for your convenience, the English version will control in the case of any conflict or discrepancy.

Last updated: 18-08-2009